About Distinctive Audio
Established in 1986, Distinctive Audio has been providing expert service to our customers for over 30 years. We are a locally owned and operated business serving the Ottawa Gatineau region. Shopping at Distinctive Audio is a boutique-like experience where you will receive personalized service. Every customer’s needs are unique and addressed by offering specialized advice on our products. Through our expert advice we guide our customers through the process of selecting from our diverse inventory. Through this we help you build a truly satisfying high-end audio system. As a client of distinctive audio we will connect a high fidelity sound to the music you love. You will feel a greater emotional connection to the music you cherish.
We provide customized demonstrations, equipment repairs, custom made interconnects and speaker cables, testing of vacuum tube equipment, set up of turntables and installation / alignment of phono cartridges, and customer support on the equipment we sell.
We provide our customers with in store auditions and demonstrations of specific audio equipment. This is where you can evaluate the sound quality of what we offer. We would prefer setting up an appointment for you to give us time to prepare the audio set up ahead of time.
Through our association with CK Tam we are offering repairs for equipment either inside or outside the manufacturer’s warranty. We will arrange for repairs and get approval for quotations. All equipment for repair needs to be dropped off at the store.
For specific demands, custom interconnects and speaker cables can be made on request. Quotations, parts and labor are provided ahead of time for customer approval. We are one of the few stores in Ottawa that provides high quality of termination and soldering.
Distinctive Audio is the only store in Ottawa that provides our customers with complete vacuum tube testing. Our testing includes input and output testing on the tubes we currently use in our equipment. We will provide estimates and quotations upon request.
Rheal Nadeau, has owned and operated Distinctive Audio since it was founded in 1986. Rheal has over 30 years of experience in the high end industry.